Shipping policy

Delivery: 

We offer free shipping across the UAE on all orders.
Delivery typically takes 3–5 business days from the date of order confirmation. You’ll receive a confirmation email with tracking details once your order has been dispatched.

If you have any questions about your delivery, feel free to reach out to our customer care team.

 

Returns

We want you to love your jewelry. If something isn’t right, here’s how we can help:

Returns accepted within 7 days of receiving your order
• Items must be unused, in original condition, and in original packaging
• For hygiene reasons, earrings are non-returnable
• Customers are responsible for return shipping costs unless the item is faulty
• To start a return, contact us with your order number and reason for return

We’ll process your return once the item is received and inspected. Refunds will be issued to your original payment method.